"There are certain things that are out of your hands in life, but what keeps us going is hope, support and assistance to possibly achieve things that we once thought were out of reach, and provide a solution. A light at the end of the tunnel. This is where MAA, Susan and her staff come in. They offer hope, solutions and realistic advice to their clients. This is not a fake review as I am a client as well. Great client service or 5 stars is not merely enough to offer everyone involved here. My first experience with MAA was over the phone, and is what pretty much ease me into dealing with them. They provide you with steps on prescriptions and how products are made. The staff member I spoke to on the phone was an assistant, and I may have spent half an hour firing questions off. She was busy, but still allotted time to talk to me and assist me. The good thing is, the staff here do not bluff. If they know, they know, and if they don't they find out. I spoke to numerous people, asking questions and I'm sure one of them being Susan. Not a single person showed me any frustration, or attempt to end the conversation prematurely. They were very patient and respectful, but as in everyday life, respect goes both ways. You cant sit there and expect them to spend an unlimited amount of time on the phone with you. If they are busy, use your discretion and try to contact them at a less busy time. Google shows the graph depicting their busiest times. Shipping of my item is no hassle, they take time to make it, and when its ready, they ship it right away taking the same amount of time to arrive. It should be noted that I reside in Canada. The prices do range, and may reach a point of which maybe a little expensive which may be tough for some. But a positive to this is the flexibility or ease of possibly swapping it out for something else. Best case scenario it worked as described, worst case, you tried. At the end of the day each person will react differently to the same product, and it's up to the user to decide how much they are willing to spend, and gauge the effectiveness of that product. Like I said earlier, sometimes hope can go a long way, and which in most cases may offer you the missing ingredient in your mixture or solution. Thank you MAA, Susan and staff for the amazing client service and quality product you have provided me."
— A. A.
"I have been applying the corn remedies for a few days now and Harry, my greyhound, is becoming much less reactive to me handling his sore toe. He is also starting to use the leg more now. Previously I had got the corn centre out, but was not able to get some of the surrounding tissue…In any event, Harry and I are feeling a lot better now then we did before receiving your package. Thanks for your work in developing the cream."
— D. M.
“Stumbled across you accidentally. NEW fan!!!! Love your page and website. Basically LOVE what you do!”
"Thank you so very much. I am glad that you shared your website information for people and their pets. I will forward this onto friends and colleagues. You and your pharmacy will be my first choice for care."
— M. Q.
“For menstrual cramps, Susan gave me the topical ibuprofen to apply on my stomach and back. My cramps were gone within the hour and I was pain free. Such a relief to apply this lotion instead of taking an oral pain relief. Thank you Susan and the staff at MAA! THANK YOU!!!!!
“Thank you...great to talk and continue to learn with you!!!!! You are an incredible plethora of knowledge! You are changing lives, including mine! You have cracked the code of what has never been working my entire life!!! I am so happy we had that conversation one night to lead me to you!!! I am forever grateful for you!!! God gave me a chance to live again...I want to be the best version of myself I can be!! Proud to be your friend! ”
“I'd definitely reach out to Susan at Murray Avenue Apothecary. She's thoughtful, intelligent and articulate and is one of the "let's do it right" pharmacists.”
— D.M. RPh.
“My friend and colleague Susan Merenstein now offers OTC cannabinoid products in her Pittsburgh compounding pharmacy. I’m always proud of the work you do, Susan, to stay one step ahead in the field of pharmacy.”
One suppository vaginally at bed time for twelve weeks; the 2 – 5 times a week.
"Before stating this compound, I was experiencing the symptoms of vaginal atrophy. Dryness, low libido, tissue atrophy, and having to void frequently. Since using these suppositories all of those symptoms have improved! I feel that things are so much better and I’m so much more comfortable than before the suppositories. The dryness has improved enough that a day pad is necessary. I have my libido back and my vagina is actually so improved (tighter) that my husband noticed the difference. It’s so nice to be able to walk past a restroom and not have to constantly stop. I had considered getting vaginal laser treatment done for these symptoms before I found out about these suppositories. DHEA has been cheaper and I think very effective! It’s too bad more women don’t know about DHEA suppositories."
"Words cannot express my appreciation for all you have done for me. Your ability to share your knowledge is a quality I admire. You have helped me so much with my cancer treatment. You are professional and trustworthy. This is the reason I have remained a client for the past 10 years. You are an exceptional pharmacist."
"Friendly, willing to have a personal conversation about dicey aging-related issues. I wish it were closer to where I live, but I will go out of my way to go back."
"The staff at the shop is very accommodating and could not be more helpful. They handled all of my concerns and questions..This establishment welcomes you as though you are 'home'."
"I enjoyed meeting all of you. I was very impressed with Susan's expertise and the professional and bright manner of all of the associated. It's obvious that everyone really believes in what they are doing."
"Mistakes, mix-ups, miscommunication, they happen in any and every business. When I come across a business that will go above and beyond to correct an error, I know that I have found a reputable business and that is the case with Murray Avenue Apothecary. They immediately took responsibility when there was a mix-up with shipment of my script. They came up with a solution that in no way inconvenienced me, and they solved my problem. I would like to mention also, that this was for my pet's medication and Susan and her staff showed the compassion and commitment they have for all of their customers, human and animal. I am grateful for your kindness, your expertise, and your professionalism."
"I really enjoyed meeting you for my initial consultation. I left your office with a feeling of confidence for a healthy future."
"Susan is the most honest trustworthy person I know. I will continually do business with her. Doing business with Susan is like doing business with a friend. I would trust her expertise with anything. I would recommend her to anybody."
"I've dealt with Susan Merenstein for almost a year now. I would recommend her to anybody. She's honest and is a very cool person to work with. She is a business person and very logical minded. I will continue to do business with her in the future."
"Everything works out pretty well with refills. Everyone is very, very nice and helpful. Keep up the good work!"
"A pleasure doing business with all of you!"
"I love coming to Murray Avenue Apothecary. The people who work there are very kind and helpful as well as informative."
"All supplements and prescriptions are fabulous! I feel so much better. Customer service - TOP NOTCH, friendly and fast service."
"I have been pleased with my service from MAA."
"Your service is excellent! No complaints!"
"Never had any problems and always had excellent service. Very happy using your Apothecary."
— B.B. & L.B.
"Excellent service! Thanks! I love to get the little sample trial sizes. Everyone's always so nice."
"I am so excited that I finally got to meet you and put a face to your friendly and comforting sweet voice! You are everything your voice projects you to be and more. You glow Susan from the inside out and you look SO naturally pretty and healthy!!! Thanks to you for always being there for me and for being so patient with me. I cherish the fact that you cared enough when you did not know the whole me and that my voice mattered enough to you. Thank You for taking the time to help me when I was so sick to work with me to get me well again. I don’t know what I would have done without you! Thanks so much Susan….You are a Peach!!!"
"I just wanted to let you know whatever you gave me for the acne has cleared up my face! and my mood haha. will be in soon for another round. You're the best! Thank you!"
"So thankful that God put you in our path to help make life be something to be thankful for! We love you bunches!"
"Susan Merenstein's knowledge never ceases to amaze me. I was diagnosed with breast cancer in November, 2002 and met Susan through my best friend. Susan contacted me the day before my surgery to wish me well and following my surgery consulted with me regarding supplements to help me with my chemotherapy regimen. Susan's supplements kept my heart strong during this grueling period. I have been in contact with Susan since 2002 and continue to benefit from her knowledge and supplements to support my immune system. Most recently, I started taking supplements to prevent me from contracting the many colds and viruses this past season. While my friends and co-workers became ill with the colds, flu, and allergies I never contracted the illnesses. My primary care physician is amazed at my cholesterol levels and I attribute this to Susan's fish oil. Everything that Susan Merenstein prescribes is pure, natural and of the best quality. Susan has also remained a friend for life. There should be more people like Susan Merenstein and Murray Avenue Apothecary in the world."
"What I find so convincing in you is your passion about my "getting better" -whatever that means-maybe being better than I was (which was bad) but improving consistently. I was moved by your desire to help me get where you know I should go, having nothing to do with business. Having to do with your passion about what you know and I have yet to learn. Your expectations are also high-read-know-understand-don't just listen to me. Make your own choices, based on what you know. I find you truly the best gift I've ever received- and on my 65th birthday. A person guided by her intense passion to help people get where she knows they can, with such grace as to make half what she probably could. You have helped me understand that how I spend my money-limited though it may be-is tremendously important for my well being and growth. You are truly one of the best human beings I've ever met and I feel honored that you spend as much of your passion on me as I need, at great emotional cost to you, because you do it for so many people. This is a long way of saying-you've changed my physical being, but also my attitude towards myself and my hopes for the upcoming years. You've helped me get back my passion and spirit because it's catching from you. Thank you for putting me before your business profits. Rare as you are."
"I saw Susan when my bone density showed osteopenia at a young age. I was already taking the standard of care medication for prevention. After one year of following Susan's recommendation my bone density improved by 10%. It was almost impossible to believe the diagnostic study results!"
"I just wanted to thank you so much for everything you did for me. I have never had someone take such a proactive stance with my health. I'm usually left hanging and when doctors can't figure out what's wrong with me they just seem to stop trying, but I try to look at that as all of that led me to you finally. You have been such a positive force and it's amazing to find someone who finally understands!"
"Thanks for all - your expertise and advice has made an impact!"
"I have made a serious commitment to my health, and granted that's a key responsibility. I attribute the other aspect of my progress to the fact that I trust your process, knowledge, experience and your philosophy. Happy to have found you!"
"Thank you for taking such care and concern for me, and so many others. I am blessed to have found you all."
"Thank you for recognizing that South Florida is hot and can break down your product. Not many companies will go to the extent that you do to protect their product, so thank you for doing that."
"Thanks so much for being there! I am so grateful to have the alternatives you provide, and for your great support for my overall wellness. You and your staff are all wonderful."
"Thank you very much for making it possible for me to have this therapy replacement from you! I am stronger since the doctor put me on more natural products. We have no phone so also appreciate you and the Doctor contacting each other for us."
"I love coming in here! It's like having a team helping you be your best self as you go through the menopause and aging process. I am very thankful for Murray Avenue Apothecary!"
"I recently changed Gynocologists. I am now with Dr. Denning, in Ligonier. She perscribed something I have never tried before. I feel better already! No other medication has worked for me. Not only can I get it shipped to my home in Rector, but your staff has been wonderful to deal with. Thank you for everything. I am going to spread the word to all my girlfriends."
"I have had an amazing effect to my level of energy which has made me feel as I did 10-15 years ago. I had blamed my sluggish feeling on "getting older" which is not the case! With a simple saliva test, consultation and proper cream/ vitamins, I feel GREAT once again. Thanks Susan my R.PH!"
— M.R. (Pittsburgh, PA)
"Fred Martin, a veteran, and I share these products in a kiosk at the VA Hospital. We first met Debra in August while she stopped her wheelchair at our presentation, We talked for several minutes; she explained she has MS and hadn't felt her legs for over a year now. She agreed to purchase 1 liquid zeolite and 1 MD. When I called one month later to help her set up her autoship, she excitedly explained that she is now lifting her feet 8 inches off the ground, and is able to help her husband help her into bed. She is feeling sensations in her legs now for the first time in well over a year. She proclaimed "I know I am going to walk again". I saw her again yesterday at the VA. I told her I had been praying with my bible study group that "Debra would stand by Christmas, and walk by Easter." She said, "well Kimberly, I'm already standing!" Hallelujah! Thank you for giving hope to my friend, Debra."
"I have a friend, Susie, who has MS. She had a motorized wheelchair, a regular wheelchair, a walker and a cane. She had gotten to the point where she was pretty much full-time in the motorized chair. She has had MS since 1963. It started with double vision. They called it very, very progressive particularly the later years.
She started only taking 3 drops 3 times a day and by the third day she was out of her wheelchair, and she hasn’t been back to it since. She had no feeling in her hands and her arms and her legs. All of her feelings have come back. She was not able to taste. Her taste buds weren’t working. And that all came back. The rest of it was over about a month or six weeks. It was so amazing to me."
"I hadn’t felt my right foot or my right leg in quite a while. The first week on the liquid zeolite I noticed that I can feel my toes a little bit. I can feel them when I move them and I’m aware that I’m able to move them, whereas before – forget it. I would tell them to move, and they would say “forget you, we’re not moving”. This is really thrilling, because if I could get my balance back – Oh my gosh! I’d feel wonderful. Balance is a big issue."
"In August of last year I was diagnosed with Multiple Sclerosis. I was told at that time to go home and get my affairs in order because I had a progressive as well as an aggressive case. At that time I got in touch with a friend, and he introduced me to the products on August 28th. On September 5th, I was out of bed and walking around and doing for myself again. Since then, the products have got me back on my feet and headed back to the right path, I guess I should say. And it’s all due to these products. I am once again becoming the person that I once was before being diagnosed with Multiple Sclerosis, and that will be a year on August 23rd."
*In accordance with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:
Testimonials appearing on this website are received in various forms via a variety of submission methods. The testimonials reflect the real life experiences of individuals who used our products and/or services. However, individual results may vary. We do not claim, nor should the reader assume, that any individual experience recounted is typical or representative of what any other consumer might experience. Testimonials are not necessarily representative of what anyone else using our products and/or services may experience. The results may vary. The testimonials displayed are given verbatim except for grammatical or typing error corrections. Some testimonials may have been edited for clarity, or shortened in cases where the original testimonial included extraneous information of no relevance to the general public. Murray Avenue Apothecary is not responsible for the opinions or comments posted on this website, and does not necessarily share the opinions, views or commentary of postings on this website. All opinions expressed are strictly the views of the poster or reviewer. All testimonials are reviewed for authenticity before they are posted for public viewing. Testimonials on this website are not intended, nor should they be construed, as claims that the products or services mentioned can be used to diagnose, treat, cure, mitigate or prevent any disease. To the contrary, our products are not intended to diagnose, treat, cure, or prevent any disease. No testimonial has been clinically proven or evaluated, and no medical claims whatsoever were made and no statements on this website have been evaluated by the FDA.